Last night I tried to sign up at 888.com to play casino. It wasn’t the easiest thing to do. The registration form is pretty straight forward but the thing that made me get stuck was the password field. In the images below you see what it looks like.
Image 1. Password fields
Image 2. Help information for password field
What was really confusing and took a while for me to discover was that the password have to be exactly 8 characters long. There are a few things that add to the confusion:
My redesign suggestions are pretty straight forward but will remove a lot of the confusion and help the player to sign up faster.
Image 3. My redesign suggestions
I’ve done two changes to the registration form:
These two small changes will help the player to complete the registration form faster.